Privacy policy

Who we are

Digital Transformation is a trading name of Digital Transformation AI Ltd, registered in England and Wales. We build websites and local SEO for trades businesses. If you have any questions about this policy or your information, email hello@digitaltransformationai.co.uk.

What we collect

When you fill in our enquiry form or book a call, we collect the details you give us: your name, business name, phone number, email address, your trade, the area you cover, and anything you tell us about your website or what you're after.

How we use it

We only use your details to get in touch with you about your enquiry: to reply, arrange your free website review, and talk through how we can help. If you tick the box to hear from us, we may also send occasional tips and offers by email. You can unsubscribe at any time.

We will never sell your information or pass it to anyone for their own marketing.

Who can see it

Your details are stored securely in our customer system (GoHighLevel), which we use to manage enquiries and bookings. Only we can access them.

How long we keep it

If we don't end up working together, we delete your details within 12 months of your last contact with us. If you become a client, we keep what we need to provide our service and run the business.

Your rights

You can ask us at any time to see the information we hold about you, correct it, or delete it. Just email hello@digitaltransformationai.co.uk and we'll sort it within one month.

If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.